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Background

Our client, a private, not-for-profit animal shelter that works with more than eighty rescues and shelters throughout Wisconsin and the United States, was looking to increase capacity of their management team due to rapid growth and a physical expansion of their headquarters.

Opportunity

TPC’s human resources administration and consulting personnel (“TPCHR”) were engaged to transition them from in-house processing to TPC’s online payroll, timekeeping and employee self-service module.  In addition, the client selected TPCHR to administer payroll and benefits and to provide retained HR consulting services.

Action

TPCHR has been a valued and cost-effective solution by providing more efficient processes and effective administrative and consulting expertise.  Although most of our services are provided off-site, when the client needs support over the phone or by email, TPCHR has been quick to respond with a personal touch.  Acting as an extension of the company, TPCHR is not only responsible for daily benefits and payroll administration but has assisted with compliance and completed many HR consulting projects including:

  • Supervisory training
  • FMLA and other leaves of absence support
  • ADA consulting and recommendations
  • Performance review management
  • Various compensation projects
  • On-site personnel file audit
  • Recruiting/hiring advice including job application changes
  • OSHA compliance
  • Benefits support including Affordable Care Act review, part time eligibility determination, benefit development advice and employee benefit meetings

Result

TPCHR has formed an effective partnership with this client.  The client’s management group can now dedicate their time and energy beyond payroll, benefits and other HR issues, allowing them to accomplish projects and goals important to the long-term sustainability of the organization.  Our main point of contact says: “Our staff now have direct access to their timesheets and paid time off records, so they are kept well informed.  We save much time using the payroll system that TPCHR helped us implement. And their HR knowledge is fantastic!”

“It has been and continues to be a wonderful experience working with The Payroll Company, particularly the TPCHR staff.  They are very professional, responsive and helpful.  Their Human Resources services have become a vital benefit to our organization and staff from both a capability and cost-effectiveness standpoint.  I value our partnership with them tremendously.”
~Executive Director