Why Clients Stay with The Payroll Company.
When you deal with payroll, 401(k) plans, and human resources, you deal with a lot of numbers. But the number that means the most to us and to you is 95 percent.
The Payroll Company has a 95 percent client retention rate. In an industry that typically sees numbers in the 60-70 percent range, that's big news. We attribute it our unique features:
- We're a paperless, not people-less, company. As a completely online payroll company, we ensure that you get more than just the best technology. You also get the best support so things run the way they should.
- We believe change doesn't have to be painful. When companies transition to our payroll system, we've implemented a process designed to prevent disruptions. You'll find it the easiest change (and the last one) you'll ever make.
- We maintain independent status for added flexibility. As an independent payroll provider, we can provide flexibility and options where others cannot. In today's constantly evolving business environment, this capacity for change is critical.
These are the cornerstones of The Payroll Company. They also underscore a promise to our clients: You won't be treated like a number. Your needs are our top priority.
"Our mission is to provide clients with the best customer service in the industry. You will find our APA-certified staff to be extremely courteous, responsive and knowledgeable."
Eric Schroeder, CPA
President & CEO
The Payroll Company
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Want to see the service we offer our current clients? Take a peek into the Payroll Resource Center.